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Careers at Bicycle Superstore

Bicycle Superstore is a privately owned Australian retailer committed to delivering the best customer experience possible and getting more people on bikes. We're passionate individuals who believe bicycles change lives. Join our fun, fast paced enviroment working with the best brands in the cycling industry along with great perks including a generous staff discount policy and bonus scheme.

We're always on the look-out for great new people to join our team. If you're a highly motivated person who is determined to contribute to our team's success and don't see a suitable position listed below please get in touch with us at admin@bicyclesuperstore.com.au


Bicycle experience essential

Bicycle Superstore is seeking an experienced Workshop Mechanic for our Carnegie, Highpoint, Nunawading and Mornington stores. You will be an important member of our team, with a network of other stores behind you for support. You will be responsible for consistently performing bicycle repairs and delivering an extraordinarily high level of customer service. You should have experience in the industry, be eager and enthusiastic.

Key Responsibilities/Skills:

  • Experience with all facets of servicing, building and repairing bicycles

  • Ability to maintain shop cleanliness and tidiness

  • Retail/customer service experience

  • Have an eye for detail

  • Take pride in your work

  • An absolute passion to be successful and lift the performance of the team

  • Ability to work unsupervised

  • Be organised with the ability to efficiently time manage and prioritise tasks
  • Exceptional verbal communication skills

  • Understanding of the importance of accountability
  • Exceptional negotiation and selling skills

You will have the full support and encouragement of Bicycle Superstore and the opportunity to work within a fun and highly energetic team.

If you believe you fit the above criteria and would like to be part of a leading retail store then we would like to hear from you.

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An opportunity is available at our Carnegie Store, to work with a fun, dynamic team, selling great products that endorse a healthy lifestyle and outdoor fun with family and friends. If you have high standards in Customer Service and love the challenge of the sell, then you may be our next team member.

With Bicycle Superstore being one of Victoria’s premier chain of cycling stores with over 30 years’ experience and offering a great range of products from Giant, Liv, Scott, Malvern Star, Avanti, Giro and Tacx, this position offers an excellent opportunity to sell and work with some of the leading products within the industry. To be considered for this fantastic opportunity you must love interacting with customers, enjoy the thrill of the sale (big or small), understand the importance of a customer centric culture and enjoy the thrill of a fast-paced environment. Additionally, you will enjoy working as part of a team, be neatly presented and understand the importance of a good work ethic. Flexible Work hours are available with weekend hours expected.

Key Responsibilities/Skills:

  • Previous experience in sales working with luxury and or specialty products, is preferred

  • A personality that is confident and comfortable around other people

  • A passion for sales and an experience in closing the deal

  • Excellent Inter-personal skills

  • Excellent communication skills – written and verbal

  • Confidence that enables you to quickly approach and engage with customers

  • Exceptional customer service skills ensuring that every customer is greeted in a professional and friendly manner

  • Pride in your presentation combined with a keen eye for detail

  • The drive to exceed sales targets set by Store Management

  • Outstanding planning, organisation and time management skills

  • Possess a high degree of integrity, motivation and someone that your colleagues can rely upon

As a company, we offer you the ability to become part of a large company, that currently has a chain of seven stores throughout Melbourne and one in Geelong. Strong career advancement opportunities available. In store training will be provided and an interest in cycling preferred, at any level.

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  • Flexible working arrangements

  • Work within a small and respectful team environment

  • Competitive remuneration

With over 30 years of experience selling bicycles, bicycle parts and accessories and being one of the largest chains of bicycle stores within Victoria, Bicycle Superstore is currently expanding its business model with an opportunity for a Warehouse Supervisor to become part of a small tightly knit and trusted team. Located in Melbourne’s Eastern Suburbs, this new role offers the opportunity for career growth in Warehouse and fulfilment Management. To begin with you will be responsible for overseeing a small loyal team and be directly responsible for the processing and receiving of all inward and outward bound goods to our East Warehouse, Oversee and support the picking and packing of on-line orders and play a pivotal role within the expansion of the business.

To be considered for this role you must be experienced in warehouse operations, love working in a fast paced environment, show that you have a very accurate eye for detail, can work autonomously, be comfortable working with computers and have a strong work ethic with a can do attitude.

Key Responsibilities Include:

  • Oversee and coordination of daily warehouse operations cleaning and safety procedures

  • Processing and receiving of all incoming and outgoing goods

  • Unpacking and organisation of all incoming goods maintaining strict order and organisation within the warehouse

  • Management and processing of all Internal Transfer Orders

  • Development and processing of Shipping and Fulfilment Reports ensuring that clear instruction is provided to picking and packing team members resulting in all customer orders being fulfilled in an efficient and timely manner

  • Assisting in the picking and packaging of stock as required to support other members of the team

  • Ensuring accuracy in stock records including cyclical stocktaking as instructed

  • Communication with Store Manager and other Key Stakeholders

Skills and Experience:

  • Previous experience in a similar role with proven skills in team leadership

  • Previous Warehouse organisation and managing online orders

  • Excellent time management, organisation and prioritization skills

  • Excellent attention to detail

  • Fast and keen learner with a positive and driven attitude

  • Experience in the use of computer systems and Microsoft Office – Outlook, Word, Excel

  • Good level of written and verbal communication skills

  • Current driver’s licence and own vehicle

  • Forklift licence desirable

  • Qualifications in Warehousing desirable

  • Knowledge of bicycle parts and accessories desirable.

  • Physically Fit and Healthy with repetitive lifting and bending required

If you are excited about the above opportunity and see yourself wanting to build a career within the cycling industry then please get in touch.

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